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User Guide

We'll guide you through ボタちょく step by step. First-time users can use our platform with confidence.

Buyer's Guide

Complete your transaction in 5 steps, from sign-up to delivery confirmation

1

Sign Up (Free)

Register with your email address. Takes about 1 minute. You can immediately start searching and saving favorites.

2

Browse Listings

Search by category, variety, prefecture, price range, and more. Save listings to your favorites. Check grower profiles for growing environment and varieties handled.

3

Message the Grower

Found something you like? Message the grower directly. Ask about growing environment, soil, size, plant condition, shipping methods — anything you want to know.

4

Close Deal & Pay

Arrange payment directly with the grower (bank transfer, cash on pickup, etc.). We recommend paying after inspecting the actual plant.

5

Receive

Receive via in-person handover or shipping. If anything goes wrong, contact the grower via messaging. If unresolved, our team will mediate.

Buyer Protection Features

Verified Growers Only

All growers pass our verification review, so you can trade with confidence.

In-Person Inspection Recommended

Inspect the actual plant at the grower's facility before paying.

Pre-Purchase Messaging

Contact growers directly before buying to resolve any questions or concerns.

Direct from Grower

No intermediaries — clear plant condition and provenance.

No Payment Data Stored

Since payment is direct between grower and buyer, GrowerDirect does not store payment details.

Grower Usage Flow

4 steps from registration to completing transactions

1

Register as a Grower

Create an account and apply as a grower in one step via the registration page. Sign up with your email address. Enter your business name, categories, and prefecture.

2

Review & Verification

Our team reviews your application, typically within 1 business day. Once approved, you can start listing as a verified grower.

3

List Your Plants

List plants from your dashboard. Just upload photos and enter variety, size, price, and shipping method. Listing is free with no monthly fees.

4

Trade & Report Closing

Respond to buyer inquiries via messaging and arrange payment directly (bank transfer, cash on pickup, etc.). After closing, report from the dashboard and GrowerDirect issues a commission invoice (5.5% incl. tax of the sale price).

About Shipping

For safe plant handoff

Shipping Methods

Shipping methods are set by the grower at listing. We support the following methods.

  • Courier DeliveryPlants are shipped with appropriate packaging and temperature management
  • Local PickupDirect handoff from the grower

Shipping Costs

Shipping costs are set by the grower at listing as either "shipping included" or "collect on delivery". For details, please contact the grower via message.

Packaging & Shipping Notes

Appropriate packaging and shipping methods vary depending on the plant type. We recommend consulting with the grower about shipping methods and packaging contents before purchasing. Especially for plants requiring temperature management, it's important to adjust shipping timing considering the season and weather.

FAQ

Are there registration or monthly fees?
No. Registration, grower listing, and product listing are all free. A commission of 5% (excl. tax) applies only upon successful transactions. No additional fees for buyers.
What types of plants are available?
We cover nine categories: houseplants, succulents, agave, caudex plants, bonsai, orchids, carnivorous plants, roses & flowers, and aquatic plants.
How is shipping handled?
Shipping methods are set by the grower. Options include courier delivery and local pickup. Please consult with the grower about appropriate packaging and shipping methods for the specific plant.
What if there's a problem with my delivery?
Contact the grower first via the messaging feature. If unresolved, our team will mediate.
What payment methods are available?
Payment is arranged directly between grower and buyer (bank transfer, cash on pickup, etc.). Confirm details via messaging before purchase.
Can I contact growers directly?
Yes. You can ask questions and consult with growers directly through our messaging feature before purchasing — about growing environment, soil, plant condition, and more.
Can I cancel a purchase?
Due to the nature of live plants, cancellations after purchase are generally not accepted. Please confirm all details with the grower via messaging before purchasing.
What are the fees?
Growers pay a platform commission of 5.5% (incl. tax) only upon successful sale. No fees for buyers. Since payment is direct between grower and buyer, there are no payment processing fees.

This site operates with online support only. Please note that we cannot provide support via phone.

Category Buying Guides

Tips, price ranges, and recommended species for each category

Get Started with ボタちょく

Registration is free. Purchase plants with confidence from verified growers.

If you have questions about cultivation, ask experienced growers on our Q&A Forum. If your plant shows signs of trouble, try our Find by symptom.

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