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使用指南

GrowerDirect的分步使用指南。即使是首次使用也容易上手。

买家指南

从注册到确认收货,5步完成交易

1

Sign Up (Free)

Register with your email address. Takes about 1 minute. You can immediately start searching and saving favorites.

2

Browse Listings

Search by category, variety, prefecture, price range, and more. Save listings to your favorites. Check grower profiles for growing environment and varieties handled.

3

Message the Grower

Found something you like? Message the grower directly. Ask about growing environment, soil, size, plant condition, shipping methods — anything you want to know.

4

Close Deal & Pay

Arrange payment directly with the grower (bank transfer, cash on pickup, etc.). We recommend paying after inspecting the actual plant.

5

Receive

Receive via in-person handover or shipping. If anything goes wrong, contact the grower via messaging. If unresolved, our team will mediate.

买家保障功能

Verified Growers Only

All growers pass our verification review, so you can trade with confidence.

In-Person Inspection Recommended

Inspect the actual plant at the grower's facility before paying.

Pre-Purchase Messaging

Contact growers directly before buying to resolve any questions or concerns.

Direct from Grower

No intermediaries — clear plant condition and provenance.

No Payment Data Stored

Since payment is direct between grower and buyer, GrowerDirect does not store payment details.

生产者使用流程

从注册到完成交易的4个步骤

1

Register as a Grower

Create an account and apply as a grower in one step via the registration page. Sign up with your email address. Enter your business name, categories, and prefecture.

2

Review & Verification

Our team reviews your application, typically within 1 business day. Once approved, you can start listing as a verified grower.

3

List Your Plants

List plants from your dashboard. Just upload photos and enter variety, size, price, and shipping method. Listing is free with no monthly fees.

4

Trade & Report Closing

Respond to buyer inquiries via messaging and arrange payment directly (bank transfer, cash on pickup, etc.). After closing, report from the dashboard and GrowerDirect issues a commission invoice (5.5% incl. tax of the sale price).

关于配送

为了活体动植物的安全配送

配送方式

配送方式由生产者在刊登时设置。以下选项可用:

  • 快递配送使用适当的包装和温控发送活体
  • 当面交接直接从生产者处取货

运费

运费由生产者设置为「包含」或「买家支付」。详情请联系生产者。

包装和配送注意事项

适当的包装因物种而异。我们建议在购买前与生产者讨论运输和包装事宜。对温度敏感的个体可能需要根据季节和天气调整运输时间。

常见问题

Are there registration or monthly fees?
No. Registration, grower listing, and product listing are all free. A commission of 5% (excl. tax) applies only upon successful transactions. No additional fees for buyers.
What types of plants are available?
We cover nine categories: houseplants, succulents, agave, caudex plants, bonsai, orchids, carnivorous plants, roses & flowers, and aquatic plants.
How is shipping handled?
Shipping methods are set by the grower. Options include courier delivery and local pickup. Please consult with the grower about appropriate packaging and shipping methods for the specific plant.
What if there's a problem with my delivery?
Contact the grower first via the messaging feature. If unresolved, our team will mediate.
What payment methods are available?
Payment is arranged directly between grower and buyer (bank transfer, cash on pickup, etc.). Confirm details via messaging before purchase.
Can I contact growers directly?
Yes. You can ask questions and consult with growers directly through our messaging feature before purchasing — about growing environment, soil, plant condition, and more.
Can I cancel a purchase?
Due to the nature of live plants, cancellations after purchase are generally not accepted. Please confirm all details with the grower via messaging before purchasing.
What are the fees?
Growers pay a platform commission of 5.5% (incl. tax) only upon successful sale. No fees for buyers. Since payment is direct between grower and buyer, there are no payment processing fees.

本站仅提供在线支持。请注意我们无法提供电话支持。

品类购买指南

各品类的技巧、价格范围和推荐物种

开始使用GrowerDirect

免费注册。安全地从认证生产者购买。

If you have questions about cultivation, ask experienced growers on our Q&A Forum. If your plant shows signs of trouble, try our Find by symptom.

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